Area Code 267 – St. Helena

Geographic Scope and Administration

The area code +290 267 is a geographic National Destination Code (NDC) assigned to the island of St. Helena, a British Overseas Territory in the South Atlantic Ocean. This code is part of the +290 country calling code, which is administered by the Communications and Information Technology Directorate (CITD) of the St. Helena Government. The +290 267 prefix specifically routes to landline numbers within the island's fixed telephony network. St. Helena's numbering plan is non-oversized, and the +290 code is shared with Ascension Island and Tristan da Cunha, but each territory has distinct NDCs. For St. Helena, the NDC 267 is used for geographic fixed-line services, primarily serving the capital, Jamestown, and surrounding districts such as Half Tree Hollow and St. Paul's.

Dialing Formats and Caller Instructions

To call a St. Helena fixed-line number from abroad, international callers must dial the international access prefix (00 from most countries, or + from mobile), followed by the country code 290, the area code 267, and the subscriber's 4-digit local number. For example, a complete international number would appear as +290 267 1234 (where 1234 is the local extension). When dialing locally within St. Helena, the full national number (including the NDC) is used: 267 1234. There is no trunk prefix (such as '0') in St. Helena; the NDC is always dialed even for on-island calls. Callers from outside the territory should note that the plus sign (+) is used to denote the international access code, and they must replace it with their country's specific exit code when dialing from a landline.

Technical and Regulatory Considerations

St. Helena's fixed network is fully digital and supports PSTN and VoIP services. The +290 267 code is not portable to mobile numbers, as mobile services on the island use separate NDCs (e.g., 2 for Sure South Atlantic's mobile network). However, number portability within fixed-line services is possible between operators, though only one fixed-line operator (Sure South Atlantic) currently provides service. The numbering plan follows ITU-T E.164 recommendations, and the total number length for St. Helena numbers is 8 digits (including the NDC). For international callers, it is essential to verify the correct dialing sequence with their carrier, as some networks may require different access codes. Additionally, calls to St. Helena are typically charged at international rates, which vary by provider. For businesses or individuals requiring a St. Helena presence, obtaining a +290 267 number can be done through the local operator, subject to regulatory approval and availability.