Area Code 5389 – Fez/Meknes

Geographic Overview

The +212 5389 prefix is a geographic National Destination Code (NDC) assigned to the Fez-Meknes administrative region of Morocco. This area encompasses the historic imperial city of Fez (Fès), the capital of the region, as well as Meknes, and their surrounding provinces. The code is used for fixed-line PSTN services, connecting residential, business, and government subscribers within this central-northern part of the country.

Dialing Formats

When calling a number with the 5389 prefix from within Morocco, subscribers must dial the trunk prefix '0' followed by the NDC and the subscriber's 6-digit line number. The national format is: 05389 XX XX XX. For example, a local call to a subscriber in Fez would be dialed as 05389 12 34 56.

For international callers, the country code +212 replaces the leading '0'. The international format is: +212 5389 XX XX XX. Thus, the same number would be dialed from abroad as +212 5389 12 34 56. Note that the NDC '5389' is always included when dialing from outside Morocco, and the trunk prefix '0' is omitted.

Geographic Coverage and Jurisdiction

The 5389 NDC serves the administrative region of Fez-Meknes, which includes the prefectures of Fez, Meknes, and the provinces of Boulemane, Sefrou, Moulay Yacoub, Taounate, and Taza. Major cities covered by this prefix include Fez (the spiritual and cultural heart of Morocco), Meknes (a UNESCO World Heritage site), and the smaller towns of Sefrou and Taza. The prefix is allocated to fixed-line operators, primarily Maroc Telecom, Orange Maroc, and Inwi, who provide PSTN and VoIP-based fixed services in the region.

Caller Instructions

Local callers within Morocco should always dial the full national number, including the trunk prefix '0', even when calling from a mobile phone. For example, to call a fixed line in Fez from Casablanca, dial 05389 12 34 56. International callers must use the international access code of their country (e.g., 00 from most European countries, 011 from the US/Canada), followed by Morocco's country code +212, and then the NDC without the leading '0'. For instance, from the UK, you would dial 00 212 5389 12 34 56.

Overlay and Numbering Considerations

Morocco's numbering plan is closed, meaning the NDC and subscriber number are always dialed in full. There are no overlay codes in the traditional sense; instead, new geographic numbers are assigned from available ranges within existing NDCs. The 5389 prefix is part of the larger 538 block, which is subdivided into smaller ranges to serve different localities. As of the latest ITU-T E.164 guidelines, the total length of a Moroccan geographic number, including the country code, is 12 digits (e.g., +212 5389 12 34 56).

For businesses, having a local Fez-Meknes number (05389) establishes a trusted local presence, which is crucial for customer engagement in this region. When dialing from abroad, always verify the correct international prefix for your country, as it varies (e.g., 00, 011, or +).