Area Code 711 – Palembang

Overview of Area Code 711

Area code 711 is the National Destination Code (NDC) for the city of Palembang, the capital of South Sumatra Province, Indonesia. It serves the geographic area encompassing Palembang and its immediate surroundings, including the districts of Ilir Barat, Ilir Timur, Seberang Ulu, and the suburban areas that form the greater Palembang metropolitan region. As a geographic code, it is allocated under the Indonesian numbering plan in accordance with ITU-T E.164 recommendations.

Dialing Formats

To call a fixed-line number in Palembang from within Indonesia, you must include the trunk prefix 0 followed by the area code and the subscriber number. The national format is:

• 0 711 XXX XXXX (where X represents the 7- to 8-digit subscriber number)

For example, a local Palembang number might be dialed as 0711 123 4567. When calling from outside Indonesia, you must replace the leading 0 with the Indonesian country code +62, resulting in the international format:

• +62 711 XXX XXXX

Thus, the same number would be dialed as +62 711 123 4567 from an international line.

Local and International Caller Instructions

For local callers within Palembang, it is common to dial only the subscriber number (without the area code) for calls within the same exchange, but for clarity and reliability, the full national format is recommended. For callers from other Indonesian cities, always include the trunk prefix and area code: 0711. For international callers, use the plus sign or the appropriate international access prefix (e.g., 011 from the US, 00 from many countries) followed by 62 and then 711.

Administrative and Geographic Coverage

Palembang is a major economic hub in Sumatra, known for its role in the oil, gas, and agricultural industries. The area code covers not only the city proper but also several kecamatan (districts) within the Palembang municipality. As of the latest numbering plan, there are no overlay codes in Palembang; the 711 code is exclusively used for fixed-line services in this region. Mobile numbers in Indonesia are non-geographic and begin with other prefixes (e.g., 0811, 0812, etc.), so they are not affected by this area code.

Technical Considerations

Fixed-line numbers in Palembang are part of the PSTN network, and some may be enabled for VoIP services, but the geographic code remains tied to the physical location. When dialing from abroad, be aware of time zone differences (Indonesia Western Time, UTC+7) and potential carrier restrictions. Always verify the correct number length, as subscriber numbers may vary between 7 and 8 digits.